In-house IT Department
In an era of global digitalisation, effective collaboration between IT and business is directly related to potential success. Without an IT Partner, businesses without an in-house IT department will inevitably run into a myriad of technology-related problems that can negatively affect your bottom line. By working with you to understand the unique requirements of your business and your business goals, we can tailor our IT solutions to ensure outcomes meet expectations, protect against “the guard of legacy” and future-proof your systems to ensure continued efficiency and system continuity.
IT Partnership with Business
Some Key Benfits of Partnering with Ex-Tech Solutions:
- Businesses can benefit greatly from finding an IT partner.
- Most small businesses point to efficiency and support as the top reasons for finding an IT partner.
- IT partners can help with planning, scalability and support.
Ensure ROI on IT Investment
Without a clear understanding of exactly what return you’re getting, it’s easy for businesses to feel they’re not returning enough.
We provide regular progress reports to ensure our clients are fully aware of exactly what they’re achieving in real-time, to help quantify their initial investment.
Flexible & Tailored Services
Our services can include:
- Managed Desktop Security
- Managed Backups
- DRAAS
- Recurring Performance Reports
- Complete Virtual IT department
3 Pre-configured Offerings
Our Virtual CIOs provide a cost-effective solution to a host of problems for the simple fact that you get access to IT Managerial expertise, but only for only the hours you actually require. They become part of your team with a vested interest in your success, and can call the hard shots with your IT budget and make it work better for you.
FMS
Full ManagedServices
PMA
Proactive ManagementAgreement
ALCA
A LA CarteAgreement
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Client Testimonials
We have been using Ex-Tech’s Managed Services for over 12 months now and they are excellent at ensuring our systems are working and coordinating with our IT department in America.
Dean (Global CFO - Daniels International)
Before we partnered with Ex-Tech, we had an outdated infrastructure and Windows servers. Our previous IT support partner helped us for years, but the support was slow and not much guidance to improve was given. Ex-Tech updated us to a NAS on-premise backup solution for fast restore. They also made our business more secure by implementing a firewall and DMZ server as we work with the defence industry, resulting in a far more effective and secure disaster recovery plan. Would highly recommend!
Mohammed (IT Administrator – CableX)
We have been utilising Ex-Tech since early 2020 to support our Melbourne office team with any issues, as well as procuring and setting up devices for new hires. Our support engineer is knowledgeable, professional, and personable, going above and beyond for our users to ensure they feel supported, and our senior leadership often praises their efforts. Most issues are resolved quickly or escalated to higher support tiers internally. They have been a valuable resource to us, especially during the pandemic.
Tim Mayer (IT Project Engineer - Daniels Health)
Ex-Tech solution services’ expertise and dedication have been invaluable in ensuring the smooth functioning of our IT infrastructure and supporting our mission of delivering quality services to individuals with disabilities. The responsiveness and efficiency are truly commendable. Whenever we encounter technical issues or require support, their team is quick to respond and resolve the problems with minimal disruption to our operations. Their knowledgeable and friendly staff have been a pleasure to work with, always going above and beyond to ensure our satisfaction.
Harpreet Singh (Marcomm Officer - Elevate Support Care)
Let's Go Turning Your Vision Into Profits
Ex-Tech eliminates the need for you to waste precious time and resources on the maintenance and upkeep of your IT infrastructure so you can focus on what’s paramount – the growth and success of your business. Ready to elevate your IT infrastructure? Contact us to schedule your FREE assessment today!
